The health service NHS in England improves its work. Patients often wait long for help. Patients get news about appointments faster now. The hospital sends news 3 weeks before. This counts for surgery and medical tests. Letters arrived too late in the past. This caused anger and fear for many people.
The NHS wants to work like a modern shop. It looks at firms like Amazon. Patients use a digital app for news. They see the status of their doctor visit. People without an app get letters or text messages. About 6 million people wait for help now. Better service helps them in their daily life.
The NHS wants more movement for people. People get rewards for walking 30 minutes daily. The rewards are coupons for shops or coffee. People use a mobile phone to count steps. One month of walking equals a long run. The run is called a Marathon. Too little movement is a big problem in England. It causes many illnesses and deaths.
